**IMPORTANT**
If you are in immediate crisis and need to talk, please call
The Samaritans
on
08457 909090.
If you are outside the UK, please visit Befrienders
to locate your nearest helpline.
© Direct Counselling 2007
Website by Baloogi.com
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In some cases, Direct Counselling UK may decide that online therapy is not appropriate for a particular client. In this event, we will advise the client to seek qualified face-to-face counselling their residential area.
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There is no set up or installation required for IRC or email counselling, though clients will need to have a basic understanding of the internet and have a password-protected email account for correspondence.
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Direct Counselling UK fulfills all commitments to data security as required by BACP national guidelines. The client, however, is responsible for protecting their own personal information (by storing electronic data securely, deleting your 'history' after online sessions, and taking extra care when using shared computers or public internet facilities, for example).
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Your counsellor will take a printed copy of all emails or chat room conversations that take place during the course of your therapy. These transcripts are stored securely by your counsellor, and are required by BACP guidelines. You can also print out or save transcripts and emails for your own records, but we strongly advise that you store any personal information securely. All information stored by your counsellor is done so in accordance with the Data Protection Act 1998.
Considerations and Limitations to Online Therapy
For some people, online counselling provides the opportunity to engage in therapy when face-to-face counselling may not be available or suitable. However, there are some limitations to online therapy, and we suggest you read these in order to make an informed decision. One of our counsellors can discuss any questions you have prior to our therapeutic work beginning.
email: info@directcounselling.co.uk
tel: +44 (0)115 841 9542
